Can you return a vehicle you just bought? Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our goal is to help you make better financial decisions by providing you with financial calculators and interactive tools that provide objective and original content. This allows you to conduct your own research and compare data for no cost – so that you can make financial decisions with confidence. Bankrate has partnerships with issuers, including but not limited to American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The offers that appear on this site are from companies that compensate us. This compensation could affect how and when products are featured on the site, such as, for example, the order in which they may be listed within the categories of listing in the event that they are not permitted by law. Our loans, mortgages,, and other home loan products. This compensation, however, does not influence the information we provide, or the reviews that you read on this site. We do not cover the universe of companies or financial offers that may be accessible to you. Westend61/Getty Images
6 min read Published 31 January 2023
Written by Allison Martin Allison Martin Written by Allison Martin’s work began over 10 years ago as a digital content strategist. She’s been published in numerous prestigious financial publications, including The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Edited by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since late 2021. They are committed to helping readers gain confidence to take control of their finances with concise, well-researched and well-written information that breaks down complex subjects into digestible pieces. The Bankrate promise
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You have money questions. Bankrate can help. Our experts have helped you understand your finances for more than four decades. We are constantly striving to provide our readers with the professional advice and tools required to make it through life’s financial journey. Bankrate adheres to strict standards , so you can trust that our information is trustworthy and accurate. Our award-winning editors, reporters and editors provide honest and trustworthy content to help you make the right financial choices. The content we create by our editorial team is objective, factual, and not influenced by our advertisers. We’re transparent about how we are able to bring quality information, competitive rates and useful tools to our customers by describing how we earn our money. Bankrate.com is an independent, advertising-supported publisher and comparison service. We receive compensation for the placement of sponsored products and, services, or when you click on specific links on our website. So, this compensation can influence the manner, place and in what order products appear within listing categories in the event that they are not permitted by law for our mortgage, home equity and other products for home loans. Other elements, such as our own rules for our website and whether or not a product is offered in your area or at your self-selected credit score range can also impact how and when products are featured on this website. Although we try to offer an array of offers, Bankrate does not include specific information on every financial or credit product or service. If you’ve purchased a brand-new or used vehicle and you have second thoughts about it, typically, you won’t be able to return the car. The seller who sold you the vehicle is generally not legally bound to return it and give you a refund or exchange after you’ve signed the contract. There are some exceptions to this policy. Some dealerships may allow you to return the vehicle in certain circumstances. If the car is experiencing major mechanical issues, the dealer may be obliged by law to allow the return. Still, it’s better not to have to return a car in the first instance. The reasons to return your vehicle Apart from buyer’s remorse motives to return your vehicle are mechanical or financial problems. Dealers may be willing to assist you if you cannot make payments. If you have mechanical issues the possibility of returning the vehicle to the dealer depends on the conditions and conditions of the return policy. You got ripped off If you believe that this is the case is the case, it’s worth a visit with the manager of the dealership. If you are meeting to discuss the matter, bring evidence to prove that you were not cheated. For example, if believe the dealer overcharged show evidence of the vehicle’s fair market value from a reputable authority (like Edmunds or Kelley Blue Book) to back up your claim. Make your argument clear to the manager with a calm and professional manner. Be aware that, since you’ve signed the contract the options aren’t unlimited if the manager chooses not to respect your request. You may also: Contact your state attorney general’s office to discuss your options. You can file a complaint with the Better Business Bureau. Hire an attorney to sue the dealership. Review a negative experience on the dealership’s site. Make a complaint to the state’s consumer protection agency as well as the Federal Trade Commission. Tips for banks
To find out if you’ve been charged the wrong amount, you can look up the price of vehicles with similar make, model and similar mileage on or .
The car’s payments are excessive If you’re looking to sell your car because your monthly car payments are excessive, you’ll face greater difficulty in convincing the dealer to let you return the vehicle. The dealership’s general manager may argue that you should have determined whether you are able to afford the monthly payments before purchasing the vehicle. It’s the dealership’s decision whether to allow you to bring back the car and exchange it for something more affordable. Talk to the person who sold you that car initially. If that doesn’t work call the sales manager or the dealership’s general manager. Once you’ve exhausted those possibilities, you can look at other methods to . your auto loan with lower interest rates or a more extended term could lower the monthly cost. Tips from Bankrate
Use an to see how much you can save, and then compare various loan options.
Your car is a lemon To build a case for returning a vehicle that does not run properly, first gather documentation showing the mechanical problems you’ve experienced. It is possible to require multiple visits to the service department of your dealer. Be sure to note your concerns in full on all repair orders. If the issue remains unsolved then you could conclude that the car is a lemon, the vehicle is beyond repair. Since laws vary from state to state, you’ll have to research to see whether you can be able to make a valid lemon law claim. In many states, the lemon law only are applicable to new cars that have a serious defect impairing your ability to drive. Other requirements for lemon laws that vary from state to states include the amount of time that you have to wait after buying the car, the vehicle’s mileage and the amount of times the dealership tried to fix the car. It is possible to find the laws of your state on , which outlines each state’s required actions and timeframes for returning a car under lemon laws. After a successful claim you’ll have the option to obtain a reimbursement or comparable vehicle exchange. There are only seven states that have lemon laws on used vehicles: Connecticut, California, Massachusetts, Minnesota, New Jersey, New Mexico and New York. There are limitations, and these laws may not provide some relief for you in your circumstance. Tips for banks
You may be entitled to reimbursement of your attorney costs if you employ an attorney to represent you in your case. Make sure you keep an eye on your legal expenses during the course of your case.
You changed your mind Dealers generally do not consider buyer’s remorse to be to be persuasive. Very few dealerships have a policy on returns. Once you sign the contract of sale, you’re responsible for paying the note as promised. Even though the FTC includes a «cooling-off rule» — a rule where you have 3 days in which to cancel an agreement that you make at workplace, home or temporary place of business — a purchase of a car is one of the exceptions. If a dealership offers you a vehicle at an uncontained location, the rule applies as long as they are in a permanent place. Certain states also offer a «right to cancel» period that lets you return the vehicle within a specified time without incurring any penalty or damage to your credit profile. But, the car is required to be returned in the exact condition that it was in when you purchased it. Other restrictions may apply. Tips for banks
Avoid this situation by conducting research prior to the time. Use these tips before making a decision on a new vehicle.
Your dealer has a return policy few dealerships have return policies. For example, they have a 30-day return policy. If you aren’t happy with the car, you may exchange it for one that you like or get a full refund. Additionally, certain dealerships have exchange programs where you are given a certain period of time to exchange the vehicle. Remember that other restrictions could keep you from turning the vehicle in. If you are able to turn it in however, you’ll likely need to pay the difference between the value currently and what the car is currently worth. Bankrate tip
Always ask for a dealership’s return policy in writing. That way, you’ll understand the conditions and terms of the policy and will be able to navigate any attempt to refuse your claim.
How can you avoid returning your car to avoid the troublesome process of returning a vehicle it is important to prepare to purchase a car. This is the process . Read car reviews about the car you’re thinking about on sites like . It’s recommended to conduct price research with Kelley Blue Book or Carfax and then create a budget to see and try the car. It’s equally important to research the dealership in advance by reviewing online reviews. Make use of sites such as BBB.com to make sure that the dealership has an excellent reputation and provide top-quality customer service. Finally, you’ll also want to conduct some research on the background and the state of repair of the car you’re considering purchasing. Start by looking over the history report for the vehicle through websites like Carfax or AutoCheck and the information about the vehicle is accessible using its . If you’re buying a vehicle from a dealer, you should ask the dealer to provide the car’s history to review. It’s recommended that you take the car to be inspected by an person who will give an impartial assessment of the car and any issues it may have. If the mechanic finds mechanical issues, you can ask the seller to foot the cost of repairs. Other options to return your vehicle You aren’t able return your vehicle? You have other alternatives. You can sell the car. Through a third party you could be able to escape being stuck with a vehicle you don’t like. You may not be able to recoup the full amount you paid to the dealer, since a car’s value decreases when it’s taken away from the dealership. You’ll be responsible for the difference between the dealer cost and the amount that the buyer pays for the car. You can request a an informal repossession. If you can’t afford the monthly installments then you can call the lender and request a voluntary repossession. While this will make your monthly payments non-existent, you should consider this action. A lender can still be able to report the repossession to credit bureaus. The repossession can negatively impact your score on credit for up to 7 years, making it more costly to obtain a future auto loan. Refinance your auto loan. If your monthly payments are excessive, you can by extending your time frame or getting the lowest interest rate. When you do this, however , the effects are only temporary. In fact, after several months of payments, your credit score should improve or even increase. The most important thing to remember is that prior to you purchase a vehicle make sure you do some research on the cost of cars that you like, as well as reading the dealership’s return policy and reviews of the car. In the absence of research, you could find you stuck with an unsatisfactory car. In most cases, you can’t return a car you purchased recently — the majority of dealerships don’t permit the return of a vehicle. If you’re not able return a car, there are other ways to dispose of it. It is possible to sell it or submit a lemon law claim in certain conditions. If you are suffering from buyer’s remorse as a result of the excessive payments, but you want to keep the car you could refinance your auto loan to reduce the amount of costs.
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Allison Martin’s writing started over 10 years ago as an online content strategist and since then she’s been published in a variety of top financial publications such as The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Written by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since the end of 2021. They are dedicated to helping readers gain the confidence to control their finances with clear, well-researched information that break down complex topics into digestible chunks.
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