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How to use Vroom to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our goal is to help you make better financial decisions by offering interactive financial calculators and tools, publishing original and objective content, by enabling users to conduct research and analyze information for no cost – so that you can make financial decisions with confidence. Bankrate has agreements with issuers such as, but not restricted to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Money The deals that are advertised on this site are from companies that compensate us. This compensation may impact how and where products are displayed on this website, for example such things as the order in which they be listed within the categories of listing and other categories, unless prohibited by law. Our mortgage or home equity products, as well as other products that lend money to homeowners. But this compensation does not influence the content we publish or the reviews appear on this website. We do not contain the universe of companies or financial offers that may be available to you.
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6 min read Published on October 24, 2022.
Written by Rebecca Betterton Written by Auto Loans Reporter
Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers with the ways and pitfalls of using loans to buy a car.
Editor: Rhys Subitch Edited by Auto loans editor
Rhys has been editing and writing for Bankrate since late 2021. They are committed to helping readers gain the confidence to control their finances through providing clear, well-researched information that breaks down otherwise complex subjects into digestible pieces.
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In the last few years the ease of internet shopping has entered the business of , and the convenience of purchasing a car from the comfort of your home is difficult to beat. , a platform which sells used vehicles is just one of the alternatives available. The goal to the founders of Vroom will be to ensure that the buying process easy and easy. Its simplicity is reflected in longer than the usual return period as well as the option to finance but it also means a lesser choice of vehicles and limited availability in the state. If you are considering selling your car or purchasing your new set of wheels from Vroom, first understand the process so you are able to get the best deal. Illustrations by Bankrate. to expect when buying a car with Vroom Similar to its online counterpart , Vroom has an online showroom that has thousands of vehicles to choose from. All of these vehicles have received an CarFax seal of approval, and there are new used cars being added each week. The entire process from ordering to delivery is completely online, meaning no tense in the dealer lot. However, this will mean fixed prices and no chance to negotiate to get a lower price. How to buy a car using Vroom The Vroom purchasing process for cars from browsing to delivery is done fully online, and can be accomplished in just a few simple steps. Find a car online to begin the process of buying a car , simply enter your ZIP code on the main page, here you can browse the hundreds of low-mileage vehicles and trucks on the market. Next, you will be presented with cars available in your area organized by main categories like cost, body type, year , or the features. If you have your sights in a specific car you can search for it. Take a look at several models once you have found a few cars that you like, there is the option of both photos and a 360 view of your potential purchase. There is no chance to take a test drive until you have signed on the dotted line, be sure to pay close attention to the available features and vehicle aesthetics during this step. If you want to proceed for a particular car just select the «get underway» button and you will be taken to a login page , where you can create an account. To create your account, you will only have to input your personal details. Apply for vehicle financing While Vroom doesn’t offer vehicle financing directly however, it has a partnership with a number of banks and lending partners to arrange financing for Vroom drivers. If you choose to with your own bank, or even make a cash payment upfront, you can work directly with a car specialist. Vroom also offers a trade-in program. If you want to sell your current car, simply contact your car expert with details about it and arrange for an appraisal. After you organize how you are paying for your car, you will need to take the steps to make the vehicle legally yours. You can expect a call from one of Vroom’s vehicle specialists who will send you the secure URL to upload a picture of your driver’s licence along with proof of insurance. The next step is to place a refundable deposit that will keep the car in place for 72 hours. This amount varies by vehicle however, it will lock the vehicle as yours. Depending on the specifics of your purchase Vroom will either overnight the required paperwork or send the documents to you for you to sign electronically. It is imperative that you sign the documents at least 24 hours prior to the date. When the car is delivered, once the paperwork has been signed you will be contacted by an agent from the Vroom service support staff. You will stay updated throughout the delivery process and typically takes between 10 and 14 days after the purchase. The exact price for delivery will depend upon the region you live in, but be prepared for a few costs for delivery. The approximate non-refundable cost is $2,999. The car will arrive at your home or a convenient location nearby. When the car arrives, you’ll have up to a one week, or about 250 miles determine whether you would like to keep it. Keep in mind that although you will be refunded the cost of the purchase, other costs incurred will not be refunded. Bankrate tip
Your Vroom vehicle will be delivered with temporary tags so be sure to take the following arrival to make it fully yours.
What to be expecting when selling a car using Vroom Vroom doesn’t just offer used car purchases, but it also has a program which enables you to sell your car directly to them, with vehicle pickup included. Similar to the car purchasing process it can be done completely online. One of the main benefits of using Vroom in selling your car is its convenience. It is likely that you may receive a more competitive offer than a traditional company, but the ease of pickup via contactless technology could result in a less expensive sale price. How do you sell your car using Vroom The process of selling your vehicle to Vroom is a matter of a few steps that require you to give some details about the car, make arrangements to pick it up and then get paid. To determine the value of your vehicle, as in most selling situations, you must first share the basic details about your car. On Vroom’s main selling webpage, you’ll need to enter your license plate number and the state of your vehicle. According to the website it could take less than two minutes to receive an initial appraisal. This number is based on Vroom’s unique buying system that is that is based on data from similar transactions. The price given is good for a month or 250 miles. Check your vehicle’s information. If you are in agreement with the proposed price and want to take the next steps you must upload information about yourself and your vehicle. This includes images of your photo ID and registration number, as well as the title of your vehicle and the odometer. Make arrangements for pickup of your vehicle. will be contact by the Vroom team to make arrangements for your car to be picked up from your driveway, or at an appropriate location close by. After confirmation of pickup occurs you will be paid by your choice in the form of direct deposits or check in the mail. The pros and cons of Vroom Selling or buying through Vroom is an excellent option for drivers looking to avoid the dealership but it may not offer the same competitive prices on both fronts So, weigh the advantages and disadvantages. Advantages to Vroom The most significant reason to use Vroom comes down to convenience. Buying your next vehicle or selling it online completely with the possibility of having your new set of wheels delivered to your door is an appealing possibility. Alongside the ease of selling and purchasing on the internet, Vroom also offers additional protection with every purchase. In particular, the cars of Vroom carry a 90-day limited warranty that is, according to the website, help reduce unexpected costs related to mechanical breakdowns, repairs, parts and labor. Additionally, Vroom offers one year of roadside assistance free with vehicle purchase. While many lenders offer similar insurance programs but the support offered by Vroom is an added plus. The drawbacks of Vroom While selling your vehicle to Vroom is a good deal, it comes with a level of convenience that is not available in a private seller situation but you will probably not earn as much. When working with a private vendor, you are the sole beneficiary of the sale. When you deal with Vroom — as well as any of the other car sales company — there are many moving parts which need to be covered also. Additionally, drivers looking to buy with Vroom will be met with high fees and less-than-competitive financing rates. While Vroom does partner with several lenders, none are geared towards people with low credit scores. If you are considering buying using Vroom look elsewhere. The final negative to Vroom is the fact that they only offer used cars. While purchasing a car can be a good option for many drivers, if you want to purchase a brand new car then Vroom isn’t for you. Vroom reviews Vroom A majority feedback for Vroom’s service as well as overall customer experience is overwhelmingly negative. Particularly, the company’s Better Business Bureau accreditation has been taken away, leaving the company with an F. The BBB listed the main concerns about customers receiving vehicles which were not as pictured on the website, delayed delivery and even problems with delivery drivers being threatened. Unfortunately it appears that the BBB is not the only company warning drivers. Trustpilot scores Vroom as «bad» by giving it 1.2 stars. As recent as July 2022 mention similar issues related to delays in delivery and unidentified mechanical issues. While it is true that most lending or selling sites have negative feedback on the internet, they are more intense than normal. Carvana is one example. It is a 3.7 Trustpilot ranking — while not perfect, the average score is far less worrying than what Vroom has to offer. How do you ensure that you purchase the most efficient vehicle using Vroom To maximize the benefits of the features Vroom offers, it is important to look beyond the online showroom using sources such as Edmunds or Kelley Blue Book to get more honest reviews of the car you are considering. It is also recommended to bring the car to an expert mechanic when it’s delivered. Additionally, to get the most favorable financing rate, be sure to outside of Vroom to secure the best rate. If you’re planning to sell your car for Vroom it is recommended to start by exploring or directing an auto dealer to ensure you’re not losing out on potential profits. Should I purchase my next vehicle from Vroom? Ultimately, the system that Vroom has set up for selling or buying is appealing because of its frictionless delivery and fully online process. But with a revoked BBB accreditation , and the majority of online feedback negative, you should be on the side of caution if you decide to buy or sell through Vroom.
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Written by Auto Loans Reporter
Rebecca Betterton is the auto loans reporter for Bankrate. She specializes in assisting readers to navigate the ins and outs of securely using loans to buy the car they want.
The edit was done by Rhys Subitch Edited by Auto loans editor
Rhys has been writing and editing for Bankrate since late 2021. They are dedicated to helping readers gain confidence to control their finances with clear, well-researched information that breaks down otherwise complex topics into manageable bites.
Auto loans editor
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